(usda loan mortgage companies, qualifications for a conventional mortgage loan, mortgage home loan process, va mortgage loan credit score requirements, what is the mortgage rate for a va loan, how to apply for a va mortgage loan, mortgage loan omaha, movement mortgage va loan, sierra pacific mortgage my home loan, when to refinance mortgage loan, how much is a jumbo mortgage loan, mortgage loan options for first time home buyers, mortgage loan income to debt ratio, what does it take to be a mortgage loan officer, refinance mortgage and equity loan, qualify for a fha mortgage loan, second mortgage or home equity loan, advantages of a va mortgage loan, va mortgage loan closing costs, apply for mortgage loan online with bad credit, mortgage loan disclosures within 3 days, how to get home mortgage loan, federal home loan mortgage company, prequalify for mortgage loan online, refinance mortgage vs home equity loan, citigroup mortgage loan trust inc phone number, mortgage loan pre approval online, mortgage loan expenses, apply online for mortgage loan, second mortgage loan companies, harp loan second mortgage, fha loan without mortgage insurance, home loan mortgage broker, can i refinance my mortgage and home equity loan together, what is the maximum loan amount for a reverse mortgage, 200k loan mortgage, can i get a home improvement loan with my mortgage, 21st mortgage loan requirements, no mortgage home equity loan, pre approved mortgage but denied loan, bank or mortgage company for home loan, mortgage loan grants, va loan mortgage companies, 100 loan to value mortgage refinance, mortgage loan rate vs apr, veterans mortgage loan, estimate mortgage loan approval amount, who can get a va mortgage loan, is a home equity loan the same as a mortgage, va mortgage loan eligibility, difference between mortgage and home loan, reverse mortgage loan rates, reverse mortgage home loan, reverse mortgage loan scheme sbi, best cheapest car insurance company, who is the best car insurance company for young drivers, best term insurance company, best online car insurance company, best insurance company for drivers with points, best cheap car insurance company, best company for auto insurance, best cheapest auto insurance company, best car insurance company for new drivers, best company for car insurance, cheapest best auto insurance company, which is the best insurance company for auto, what is the best home and auto insurance company, what is the best and cheapest auto insurance company, best and cheapest car insurance company, best company for home and auto insurance, navigators insurance company am best rating, best car insurance company 2015, what is the best insurance company for auto, best car insurance company california, what is the cheapest and best car insurance company, best car insurance company in california, best online insurance company, who is the best rated auto insurance company, best insurance company for auto and home, automotive accident lawyers, accident automotive, automotive insurance company, cheap automotive insurance, automotive insurance, automotive insurance quotes, automotive insurance new york, automotive insurance companies, automotive certification online)
New Brunswick

New 911-dispatch system keeps New Brunswick firefighters off medical calls


Fire Chief Greg Partridge has been with Dorchester Fire and Rescue for almost five decades, he has seen it all including the importance of getting first responders on the scene as quickly as possible.

“We’ve made a difference in many lifetimes in the time we’ve been here,” he said. “As soon as you arrive here, you can see the relief on people’s faces that someone is there to do something.”

He says the department receives an average of 50 to 60 calls a year, with 70 percent of the calls being medical since medical calls were added 20 years ago. An ambulance is also dispatched from Sackville, NB for emergencies

“15 to 20 minutes on a good day. We’ve had times where it’s been over an hour,” Partridge said. “They’ve advanced from Norton to Dorchester, I think, and there are two ambulances in Sackville, but one is just for transport and the other is usually at the hospital waiting to be unloaded.”

However, he says first responders from the fire service can be on the scene within three to four minutes — at least they could be if dispatched. But a new system rolled out across the province in January keeps firefighters in the dark and residents waiting.

“As of January 9, 2023, we were being sent to emergency medical calls in two ways,” said Robin True, Riverview Fire and Rescue Chief.

“When the call came through to 911, the PSAP operator used a list of keywords to identify calls we should be routed to. Otherwise, if they couldn’t identify a call using those keywords, it would go to the medic center.”

The exterior of Riverview Fire and Rescue in Riverview, NB is pictured on February 1, 2023. (Alana Pickrell/CTV)

True says the medic center would then call the fire department and send in a crew — a safety net that no longer exists.

“We’ve seen that over the period from January 9th to January 25th, when we were notified, our call volume for medical calls dropped by about one call per day,” he said.

“Last year we responded to 1,121 medical calls out of the approximately 1,450 calls we had. Therefore, medical first aid is a big part of our work. Our firefighters take great pride in providing medical care to residents so this is a very important concern to us.”

Both fire departments say there has been no communication about the changes, only that calls have suddenly dropped at each station.

“That’s really absurd,” said Partridge. “We’re doing a service here and nobody was told what this new system was going to be. Did it come in because it wanted to save money? Or did it come in because it was supposed to improve the system? [The] The problem is that it doesn’t work either way.”

At the moment it’s unclear how much this has affected the entire province or how many fire departments have been affected, but officials say the New Brunswick Association of Fire Chiefs is investigating.

“I think the biggest concern overall is the lack of a primary medical care system that’s consistent and professional,” True said, noting that Nova Scotia has a very reliable shipping system.

“Obviously, I hope that there will be gentle pressure on the province and Medavie Health Services to work with us to find a solution,” he said. “We’re certainly willing and able to respond to emergency medical calls, so we’re just looking for a dispatch system that can do that.”

In a statement to CTV News, Director of Ambulance New Brunswick’s Medical Communications Management Center, Michel Gravel, said in part that “Ambulance New Brunswick (ANB) has never had a mandate to notify or dispatch fire departments.”

Adding: “ANB has always been able to call for help from the fire service when needed; However, the previous system also allowed fire services to listen to ANB calls broadcast over the radio system and decide at their discretion to join specific calls. With the new system, fire departments are only notified when ANB requests their assistance for emergency calls.”

But True says that’s up to each individual paramedic and isn’t consistent.

“The concern now is that without this system, calls could fall through the cracks,” he said.

Partridge knows what can happen if this isn’t fixed quickly.

“It’s probably 10 years now that we never got the call, at a local restaurant a few minutes walk from our fire station, we were actually here at the time, never been called, choking victims, they were dying,” he said he.

“This needs to be corrected sooner rather than later, like yesterday, because it’s only going to get worse.”

Leave a Reply

Your email address will not be published. Required fields are marked *

| |
Back to top button